Shipping policy

Capybaria Shipping Policy

Last updated: October 12, 2026

At Capybaria, we want your order to reach you smoothly, so you can get back to being comfortably unbothered. Here’s what you need to know about our shipping and order processing.

Order Processing

Most Capybaria products are made to order. Once you place an order, we typically submit it to our production and fulfillment partner, Printify, within 24 hours of purchase.

Because our products are made to order, please allow additional time for production before your package ships. Processing and production times may vary depending on the product, order volume, and fulfillment location.

Shipping & Delivery Times

Delivery times vary depending on your location, the product ordered, and the shipping method available.

Your estimated delivery timeframe and available shipping options will be displayed at checkout. Please keep in mind that delivery estimates are not guaranteed, and unexpected delays may occur due to carrier issues, weather, holidays, or other circumstances outside our control.

Once your order has shipped, tracking information will be provided when available so you can follow your package's journey.

Shipping Costs

Shipping costs are calculated based on the items in your order, your delivery location, and the available shipping options. Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Cancellations

Changed your mind? No problem.

You may request an order cancellation within 6 hours of placing your order, for any reason.

To request a cancellation, contact us as soon as possible with your order number. We'll do our best to process your request before your order enters production or fulfillment.

Once an order has entered production or fulfillment, cancellation may no longer be possible. A cancellation request is not considered confirmed until we respond to you.

Tracking Your Order

When your order ships, you will receive tracking information when available. Please allow some time for tracking updates to appear after the carrier receives your package.

If your tracking hasn't updated immediately, your package may still be moving through the fulfillment or carrier network.

Delayed, Lost, or Damaged Orders

If your order appears lost, is significantly delayed, or arrives damaged, please contact us with your order number and any relevant details. For damaged items, photos of the product and packaging will help us investigate the issue with our fulfillment partner.

We'll work with you and our fulfillment partner to help resolve the problem.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase. If you notice an error, contact us immediately.

We cannot guarantee that address changes can be made once an order has been submitted for production or fulfillment. Capybaria is not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.

Questions?

If you have questions about shipping, tracking, or an existing order, please reach out directly at contact@capybaria.com or through our website's contact page. We're happy to help.